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Privacy Policy

At The Pilgrimage, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.thepilgrimage.com) and engage with our services, such as retreat bookings, newsletter subscriptions, or event updates.

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1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiable Information (PII):

    • Name

    • Email address

    • Phone number

    • Payment details (processed securely via third-party platforms)

    • Any other information you provide via forms or inquiries

  • Non-Personal Information:

    • Browser type

    • IP address

    • Pages visited

    • Time spent on the site

    • Referral sources

This data is typically collected via cookies, analytics tools and direct interactions like contact forms.

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2. How We Use Your Information

We use your information to:

  • Process retreat bookings and inquiries

  • Send newsletters, updates, and marketing communications (if you’ve opted in)

  • Improve our website experience and services

  • Respond to customer service requests

  • Comply with legal obligations

We will never sell your personal data to third parties.

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3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyse site traffic, and serve relevant content.

You can manage cookie preferences through your browser settings.

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4. Third-Party Services

We may use third-party services for:

  • Payment processing (Apple Pay, Google Pay)

  • Email marketing (e.g. Mailchimp, ConvertKit)

  • Analytics (e.g. Google Analytics)

These services have their own privacy policies governing how they handle your data.

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5. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure.

However, no internet transmission is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

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6. Your Data Rights

Depending on your location (e.g., under GDPR), you may have rights to:

  • Access the data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to processing

  • Withdraw consent for marketing communications

To exercise these rights, contact us at: info@thepilgrimage.co

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7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

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8. Contact Us

For questions about this Privacy Policy or your data, please contact:

The Pilgrimage Team
Email: info@thepilgrimage.com
Website: www.thepilgrimage.com

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Effective Date: 18.07.2025

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